Effective Date: 7/1/2023
Digital Products and Services
1.1 Non-Refundable Products
Certain digital products or services offered by Boss Services are non-refundable. These may include, but are not limited to, digital downloads, access to online content, virtual items, in-game currency, and other similar digital goods. Once the purchase is completed and the product or service is delivered or made available to you, no refunds will be provided.
1.2 Partially Completed Services
In the event that you engage our services for tasks or projects that are partially completed, refunds will not be provided for the work already performed. We reserve the right to determine the extent of completion and the corresponding refund eligibility on a case-by-case basis.
We strive to provide uninterrupted services to our customers. However, in the event that we discontinue a specific service or cease operations entirely, refunds will be processed for any unfulfilled services or products. Our liability will be limited to the refund of the amount paid for the remaining portion of the service or product.
In the event of a billing error or overcharge, please notify us promptly. We will investigate and rectify any legitimate billing discrepancies. If an overcharge is confirmed, we will issue a refund or credit to your original payment method.
Eligibility for Refunds
To be eligible for a refund, you must meet the specific conditions outlined in this Policy. Refunds are subject to the following conditions:
The refund request must be made within the designated refund period specified at the time of purchase or in our product/service description.
The product or service must be eligible for a refund as per the applicable refund terms outlined in this Policy or in the specific product/service description.
Any digital products or services that have been accessed, downloaded, used, or consumed may not be eligible for a refund.
Refunds are generally issued to the original payment method used for the purchase. We reserve the right to determine the refund method at our discretion.
To request a refund, please contact our support team at [email protected]. Provide detailed information regarding your purchase, including order number, purchase date, and a clear explanation of the reason for the refund request. We will review your request and respond to you within a reasonable timeframe.
Changes to the Refund Policy
We reserve the right to modify or update this Policy at any time. Any changes or updates will be effective immediately upon posting the revised Policy on our website. It is your responsibility to review this Policy periodically for any changes. Your continued use of our products or services after the posting of any modifications constitutes your acceptance of the revised Policy.
If you have any questions or concerns regarding this Refund Policy, please contact us at [email protected].
Please note that this Refund Policy applies solely to purchases made directly through Boss Services and may not cover purchases made through third-party platforms or resellers. For such purchases, please refer to the refund policy of the respective platform or reseller.
By purchasing our products or using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.